Privacy policy
Last updated: December 2, 2025
Crazy Caracal OÜ recognises the importance of protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our ecommerce store and related services.
1. Data Controller
Company: Crazy Caracal OÜ
Registration Number: 16363515
VAT Number: EE102434516
Registered Address: Athri tn 12, Attn: E Residency Hub OÜ, 10151 Tallinn, Estonia
Contact Email: hello[at]beavida.com
We act as the data controller for personal data collected through www.beavida.com.
2. Legal Basis for Processing
We process your personal data under GDPR and Estonian law based on:
- Contractual necessity to fulfil and deliver your orders
- Legal obligation to comply with tax and accounting requirements
- Legitimate interests such as improving services, securing our website, and preventing fraud
- Consent where required for marketing communications, analytics cookies, or personalised advertising
3. Personal Information We Collect
We may collect the following categories of data:
- Identity Data such as name, email address, phone number, billing and shipping address
- Account Data such as username, password, preferences, and settings
- Transaction Data such as purchase history, payment information, returns, and cancellations
- Device and Usage Data such as IP address, browser type, device identifiers, cookies, and behaviour on our website
- Marketing and Communication Data such as newsletter preferences and review submissions
4. How We Collect Data
We collect personal information:
- Directly from you when creating an account, placing an order, or contacting us
- Automatically through cookies and tracking technologies
- Through Shopify and integrated third party apps
- From partners and external service providers when necessary
5. How We Use Your Data
We use your data to:
- Operate, improve, and personalise our services
- Process payments, fulfil orders, manage accounts, and handle returns
- Communicate with you, provide support, and send service updates
- Send marketing messages with your consent
- Prevent fraud, ensure security, and comply with legal requirements
- Enforce our terms or protect the rights of our company and users
6. How We Share Personal Information
We may share your data with Shopify and other trusted service providers. The following third party applications are integrated with our store and may handle personal data as part of their functionality.
| Third Party App | More Details | Purpose or Notes |
|---|---|---|
| Downpay | https://getdownpay.com/ | Manages pre orders and deposits |
| Alva Courses | https://alvaapps.com/ | Provides course access and learning features |
| Translate and Adapt | https://apps.shopify.com/translate-and-adapt | Supports translation and localisation |
| Shopify Email | https://apps.shopify.com/shopify-email | Sends transactional and marketing emails |
| Flow | https://apps.shopify.com/flow | Automates store workflows |
| Doran Product Reviews | https://shopify.doran.app/apps/product-reviews | Collects and displays customer reviews |
| Joy Subscription App | https://joy.so/ | Handles subscriptions and loyalty programmes |
| SmartSEO | https://sherpas.design/ | Provides SEO tools and optimisation |
| Webrex SEO Schema | https://support.webrexstudio.com/en | Manages structured data for search engines |
| Search and Discovery | https://apps.shopify.com/search-and-discovery | Enhances store search and product filtering |
| NoSpy Protect Data | https://nospyapp.com/ | Provides data protection and security features |
| Channel Dock | https://channeldock.com/ | Synchronises orders and stock |
| InstaFeed | https://apps.shopify.com/instafeed | Displays Instagram content |
| RT Google Fonts Custom Fonts | https://apps.shopify.com/font-picker | Loads and manages custom fonts |
| Shopify Bundles | https://apps.shopify.com/shopify-bundles | Supports product bundles and combined offers |
| Google Search Console | https://policies.google.com/privacy?hl=en-US | Provides search performance insights |
| Shopify Forms | https://apps.shopify.com/shopify-forms | Newsletter-Pop-up |
We may also share data with external partners for marketing purposes, within our corporate group, or where required to comply with legal obligations or business transactions.
7. International Data Transfers
Your data may be transferred outside the EU and EEA. We ensure appropriate safeguards such as Standard Contractual Clauses to maintain GDPR compliance.
8. Children’s Data
Our services are not intended for children who are not legally able to enter purchase contracts. We do not knowingly collect information from such individuals. Parents may contact us to request deletion of data.
9. Data Retention
We retain data only as long as necessary:
- For order fulfilment and customer service until obligations are completed
- For accounting and legal compliance up to seven years
- For marketing until consent is withdrawn
10. Cookies and Tracking
We use cookies to operate essential functions and improve user experience. Non essential cookies for analytics or marketing are used only with your consent. You may withdraw consent at any time.
11. Your Rights
You have the right to:
- Access, correct, or delete your data
- Restrict or object to processing
- Withdraw consent
- Request data portability
- Opt out of marketing communications
- Lodge a complaint with the Estonian Data Protection Inspectorate, Tatari 39, 10134 Tallinn, Estonia, info@aki.ee
Requests may be sent to hello[at]beavida.com.
12. Security
We use technical and organisational measures to protect your data. While we strive for high security, no system can guarantee absolute protection.
13. Third Party Websites and Services
Links to third party websites may appear on our site. Their privacy practices are independent of ours.
14. Changes to This Policy
We may update this policy to reflect changes in legal requirements or business practices. The latest version will always be available on our website.
15. Contact
For any privacy related questions, contact us at: hello[at]beavida.com.
Cookie Policy
Last updated: December 2, 2025
This Cookie Policy explains how Crazy Caracal OÜ uses cookies and similar technologies on www.beavida.com, which is hosted on Shopify.
1. What Are Cookies
Cookies are small text files placed on your device that allow us to remember preferences, improve performance, and provide personalised features.
2. Why We Use Cookies
We use:
- Strictly necessary cookies for essential functions such as checkout
- Performance and analytics cookies to understand visitor behaviour
- Functionality cookies to store preferences
- Marketing and advertising cookies for personalised promotions
3. Shopify Cookies
Our store runs on Shopify, which uses its own cookies to ensure secure shopping. Examples include:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _shopify_y | Shopify analytics | 1 year | Analytics |
| _shopify_s | Session tracking | 30 minutes | Analytics |
| cart | Stores cart information | 2 weeks | Necessary |
| checkout | Facilitates checkout | Session | Necessary |
| _tracking_consent | Stores cookie preferences | 1 year | Necessary |
| _landing_page | Tracks landing pages | 2 weeks | Analytics |
4. Third Party and App Cookies
Third party services integrated into our store may use their own cookies for functionality, analytics, or marketing. These cookies depend on each provider’s own privacy policy.
5. Consent and Cookie Control
When visiting our site, you may choose your cookie preferences using the cookie banner. Essential cookies cannot be disabled. You may adjust or withdraw your consent anytime through your browser settings or our cookie settings page.
6. Updates
We may update this Cookie Policy as our use of cookies changes.
7. Contact Us
Crazy Caracal OÜ
Athri tn 12, Attn: E Residency Hub, 10151 Tallinn, Estonia
Email: hello[at]beavida.com